Hotel JAL City Kannai Yokohama

Our room was big enough to meet our needs including space for two large bags and two cabin bags. It is an easy walk to the Nihon Odori subway station and to the Osanbashi pier. We were able to visit several sites on foot including the Red Brick Warehouse, the Silk Museum, Chinatown and Yamashita Gardens. Great price.

The front desk staff was very friendly and helpful. I had a package delivered to the hotel, which they held for us until we checked in, after arriving from an international flight. They were expecting me to arrive that day and brought the package out without my asking, which I think is great customer service. The room was also really clean and had all the amenities we needed (I liked that there were actual glasses and coffee cups, instead of single-use plastic ones). The room size is about standard for a business hotel in Japan, but there are also nice touches like a desk with a pull-out shelf and another small table, so if there are two of you staying in the room, you can both work at the same time. There is a Lawson convenience store just around the corner, so you can pick up all the snacks and drinks you need. The location is also very good for getting around the Kannai and Motomachi area, and Nihon Odori Station (Blue line) is about a 5-minute walk away. Overall, this is a very good value hotel and exceeded my expectations for a business hotel in Japan.

Bed was comfortable and my request was meet to some extent. Staff was friendly and accommodating. It was a lovely stay.

Great location within walking distance from Chinatown and the red brick warehouse. Room and lobby was clean, and the room felt spacious and fresh. Access was fine with a bus, but the train was also nearby.

Older hotel, though all fittings were in excellent condition and very clean. Quiet room, excellent convenience being located close to Yokohama International Passenger Terminal for cruise ships. Staff were outstanding, took time to come to my room to help me find light switches which I embarassingly couldn't see. Restaurant staff at breakfast were super friendly and helpful, breakfast menu items were an excellent standard of presentation and taste. Unbelievable value for money.